On Hold/IVR
On Hold/ IVR Voice Over
Although many companies now offer the opportunity to email and message them via their website, person to person contact is still an extremely important part of customer relations and service.
When a customer is greeted by an IVR (Interactive Voice Response) service to help direct their call it is crucial that this interaction is a positive one. The first step to achieving this is a voice that is welcoming, engaging, trustworthy and professional.
Hiring a voice actor means that you get all of those things alongside clear, balanced audio, free of crackles and tinny sounds, that come from non-professional recordings, which can be upsetting to a customers ears. A professional recording, with the right tone helps to leave your clients with a positive representation of your brand.
With over 10 years of experience and training, I have the tools and skills necessary to help represent your company in a tone that suits your brand.